Thank you for visiting the Zero Vision Loss Website (the “Website”).
1.3 “Affiliate” means, in relation to EyRIS Pte. Ltd., any entity that controls, is under the control of, or is under common control with, EyRIS Pte. Ltd., where control means the direct or indirect ownership of more than 50 per cent of the voting capital or similar right of ownership of that party or the legal power to direct or cause the direction of the general management and policies of that party, whether through the ownership of voting capital, by contract or otherwise.
2.1 Users may access the website without registering. However, in order to make any purchases on the Website, you must register for an account with us, or log into your existing account with us using your registered username/email address and password (“Log-in Details”). All registrations for an account shall comply with the Website requirements.
2.2 You must treat your Log-in Details as confidential. Only you as the authorised user may access and use the Website through your Log-in Details. You are responsible for all usage of your account, whether or not authorised by you. If you know or suspect that anyone other than you knows or has access to your Log-in Details, you must promptly notify us at email@example.com. Unless we have previously been notified by you that the confidentiality of your Log-in Details have been compromised, we are entitled to treat any access and use of the Website through your Log-in Details as access or use by you.
2.4 The Website relies on systems, databases and technologies outside of our control. While we will endeavour to provide uninterrupted access to the Website, we do not guarantee continuous accessibility or uninterrupted operation of the Website. EyRIS may change, suspend, or discontinue the Website, any of its content, and/ or access to part or all of it, without notice at any time and for any reason.
2.5 It is your responsibility to ensure your device meets all the necessary technical specifications to enable you to access and use the Website.
3.1 You will take no action which is intended to, or could reasonably be expected to, have an adverse effect on EyRIS, the Website or any person associated therewith, including but not limited to any action which could reasonably be expected to lead to adverse publicity for EyRIS, the Website, or any person associated therewith.
3.2 When you use the Website, you shall not:
(i) send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortious material, including but not limited to materials harmful to EyRIS or violative of third party privacy rights;
(ii) send material containing software viruses, worms, trojan horses or other harmful computer code, files, scripts, agents or programs;
(iii) interfere with or disrupt the integrity or performance of the Website or the data contained therein;
(iv) attempt to gain unauthorized access to the Website or its related systems or networks;
(v) engage in any conduct that could damage EyRIS’s reputation or amount to being disreputable;
(vi) violate any law or regulation;
(vii) violate or infringe other people’s intellectual property, privacy, publicity, or other legal rights;
(viii) avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by EyRIS or any of EyRIS providers or any other third party to protect the Website;
(ix) attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Website, except to the limited extent as may be allowed by the applicable law; or advocate, encourage, or assist any third party in doing any of the foregoing;
(x) modify or make derivative works based on the Website;
(xi) create internet “links” to the Website or “frame” or “mirror” the Website on any other server or wireless or internet-based device;
(xii) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/ or performance of the Website;
(xiii) post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights; or
(xii) remove any copyright, trademark or other proprietary rights notices contained in the EyRIS Platform.
(i) death or personal injury caused by its negligence;
(ii) fraud or fraudulent misrepresentation; and
(iii) any matter in respect of which it would be unlawful to exclude or restrict liability.
4.2 The Website is provided on an “as is” and “as available” basis without warranties of any kind. To the fullest extent permitted by applicable law, we do not make any representations or warranties of any kind whatsoever in relation to the Website or any part thereof, and hereby exclude and to the extent the following warranties cannot be excluded, we hereby disclaim all express, implied and/ or statutory warranties of any kind to you or any third party, whether arising from usage or custom or trade or by operation of law or otherwise, including but not limited to any representations or warranties:
(i) as to the accuracy, completeness, correctness, currency, timelines, reliability, interoperability, security, non-infringement, title, merchantability, quality or fitness for any particular purpose of the Website, or any part thereof; and/ or
(ii) that the Website, any part thereof, or any functions or features associated therewith will be uninterrupted or error-free, or that defects will be corrected or that the Website and the servers used in connection therewith are and will be free of all viruses and other malicious, destructive or corrupting code, programme or macro.
4.3 In no event shall EyRIS or any of its directors, officers, employees, agents or licensors (collectively, the “Protected Entities”) be liable to you or any other party for any liability, obligation, damages, claims, penalties, actions, legal fees, disbursements, expenses, and losses (including but not limited to any direct, indirect or consequential losses, economic loss, and loss of reputation) (“Loss”) resulting from (a) the use or inability to use the Website; (b) reliance on any information, materials, tools or online services provided in or available from this Website; (c) any changes made to the Website or any temporary or permanent cessation of the Website or any part thereof; (d) any unauthorised use of your account; (e) the unauthorised use of the Website; (f) any security defects in the Website which does not directly result from EyRIS’ acts or omissions, or which is beyond EyRIS’ reasonable control; and (g) any other matter relating to the Website.
4.4 To the fullest extent permitted by law, you shall indemnify, defend, and hold harmless the Protected Entities against any Loss that EyRIS incurs or may incur, arising from or in connection with:
(ii) your access and use of the Website;
(iii) any unauthorised use of your account;
(iv) any unauthorised use of the Website;
(v) any inaccuracy in any representation or warranty you made to us; and/ or
4.5 To the fullest extent permitted by law, you must bring any claim or cause of action arising from or relating to your use of the Website within one (1) month from the date on which such claim or cause of action arose or accrued, or such claim or cause of action will be irrevocably waived.
5.1 EyRIS owns and retains all right, title and interest in all of EyRIS’s intellectual property rights, including, without limitation: inventions, ideas, concepts, code, discoveries, processes, marks, methods, software, compositions, formulae, techniques, information and data (whether or not patentable, copyrightable or protectable in trade mark), and any trade marks, copyright or patents based thereon, and all of the source code, technical information, text, graphics, logos, images, content and information relating to and/ or used on or by the Website (“Intellectual Property Rights”).
5.3 You shall not otherwise use or claim or make any attempt to otherwise use or claim any Intellectual Property Rights for any reason whatsoever, and all rights not expressly granted to you are reserved by EyRIS.
5.4 You agree to not post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights; or remove any copyright, trademark or other proprietary rights notices contained on the Website.
6.2 EyRIS also makes no warranty that the Hyperlinks will successfully direct you to the intended linked site, that such linked site remains available for viewing or that you are not re-directed to an unintended site in error or by the action of third parties. If you decide to access any third party sites linked from the Website, you do so at your sole risk. EyRIS will bear no Loss to any person arising from or in connection with any access or use of any linked sites, including any Loss caused by malicious actions of third parties, computer viruses, malicious code or unwanted software.
7.1 EyRIS may in its sole discretion offer various types of products and services (“Services”) that are applicable for different time periods. The Services are provided on a pre-paid basis and the User shall pay EyRIS the fees as stated on the Website for the relevant Services it has purchased (“Fees”).
7.2 The Fees shall be securely paid by the credit card associated with the User’s account. In the event that any fees due for Services are not set out in the Website, EyRIS shall issue an invoice to the User for any of such Services provided. The User shall pay the fees set out in the invoice for such Services on receipt of the invoice issued by EyRIS.
7.3 We reserve the right to decline an order for Services for any reason and will refund any fees prepaid if an order is declined, provided that no Services have been used by the User.
7.4 We reserve the right to update and amend the Website at our sole discretion from time to time. We may at any time add, delete or change any Services provided on the Website.
7.5 The Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are responsible for the taxes, duties, fees, charges and/ or costs, however denominated, arising from or in connection with your use of the Website.
8.1 You may delete your account at any time. Any Fees paid by you prior to the termination of your account are non-refundable.
8.2 Access to the Website or any part thereof may be changed, suspended, discontinued, terminated, or disabled at any time without notice, including for the following reasons:
(ii) a request from you to terminate your account;
(iii) a request and/ or order from law enforcement, a judicial body, or other government agency;
(iv) where provision of the Website is or may become unlawful;
(v) unexpected technical or security issues or problems;
(vi) your participation in fraudulent or illegal activities; and
(vii) your failure to pay Fees owed in relation to the Website.
9.1 You agree that EyRIS may contact you to obtain your feedback regarding the Website or for marketing and other purposes. You agree to assign to EyRIS all right, title and interest in any feedback and provide EyRIS with any reasonable assistance necessary to document and maintain EyRIS’ rights in the feedback. This feedback may include oral or written comments or suggestions.
(i) your name, telephone number, email address and any other information relating to you which you have provided us when registering for an account;
(ii) your payment related information, such as your bank account or credit card information;
(iii) information about your usage of and interaction with our Website and/or services including cookies, IP address, computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our website.
3.1 We generally do not collect your Personal Data unless:
(i) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your Personal Data to us after:
- you (or your authorised representative) have been notified of the purposes for which the data is collected
- you (or your authorised representative) have provided consent to the collection and usage of your Personal Data for these purposes
(ii) collection and use of your Personal Data without consent is permitted or required by the Personal Data Protection Act 2012 (“PDPA”) or other laws.
3.2 If you provide Personal Data of a third party to us (e.g. next-of-kin information), you confirm that you are duly authorised by that third party to do so for the purposes for which you have provided that Personal Data to us.
3.3 When you browse our Website, you generally do so anonymously but please see the section below on cookies.
3.4 When collecting Personal Data, we may collect it in various ways, including:
(i) through the submission of Personal Data via the Website;
(ii) through our staff or other representatives;
(iii) through emails or other file sharing means that you use to provide the Personal Data to us; and
(iv) through other users or third parties.
3.4 You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with services you have requested, either to the same standard as if you had provided the Personal Data or at all.
4.1 Generally, EyRIS collects, uses and discloses your Personal Data for the following purposes:
(i) providing you with the services and functions of the Website;
(ii) responding to your feedback, queries, requests, and complaints;
(iv) further developing the Website;
(v) carrying out statistical analysis for the purpose of improving the services provided to you;
(vi) matching any Personal data held which relates to you for any of the purposes listed herein;
(vii) complying with any applicable rules, laws and regulations, codes of practice or guideline or assisting in law enforcement and investigations by relevant authorities;
(viii) fulfilling any other purpose for which you provide us Personal Data;
(ix) fulfilling any other purpose that we may notify you of from time to time.
5.1 EyRIS will take reasonable steps to protect your Personal Data against unauthorized disclosure. Your Personal Data may be disclosed, for the purposes listed above where applicable, to third parties who may be overseas or in Singapore, including:
(i) our subsidiaries, related companies, Affiliates, or partners;
(ii) contractors, service providers and other third parties we use to support our business;
(iii) professional advisors such as lawyers;
(iv) relevant government regulators, authorities, law enforcement agencies, and/ or such other persons as directed by applicable laws, rules or regulations; and
(v) any other party to whom you authorize us to disclose your Personal Data.
6.1 To safeguard your Personal Data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures including up-to-date antivirus protection, MD algorithm encryption and SSL technology to secure storage and transmission of Personal Data, and disclosing Personal Data both internally and to third party service providers and agents only on a need-to-know basis.
6.2 EyRIS protects the Personal Data it collects in a secure database with important data encrypted, and the database servers are hosted in protected data centres located in Singapore.
6.3 You should be aware, however, that no method of transmission or storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
7.1 If you wish to make a request for access to a copy of the Personal Data which we hold about you or information about the ways in which we use or disclose your Personal Data, or a request to correct or update any of your Personal Data which we hold about you, you may submit your request to our Data Protection Officer via email at firstname.lastname@example.org. A fee may be charged for an access request. We will respond to your request as soon as reasonably possible.
7.2 Should we not be able to respond to your request within  days after receiving your request, we will inform you in writing within  days of the time by which we will be able to respond to your request.
8.1 We generally rely on Personal Data provided by you or your authorised representative. In order to ensure that your Personal Data is current, complete and accurate, please update us if there are changes to your Personal Data by informing our Data Protection Officer via email at email@example.com.
9.1 We may retain your Personal Data for as long as it is reasonably necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws, rules or regulations, and thereafter we will cease to retain your Personal Data, or remove the means by which the data can be associated with you.
10.1 Your Personal Data may be transferred from the country in which you are present while you are using the Website (“Home Country”) to another country where our affiliates, business partners, authorised agents, third party service providers or data storage facilities are located. You understand and consent to the transfer of your Personal Data outside of your Home Country. To the extent that we need to transfer your Personal Data outside your Home Country, we will endeavour to do so in accordance with the PDPA to provide a standard of protection for your Personal Data so transferred that is comparable to that provided under the PDPA.
11.1 Our Website may contain links to sites operated by entities other than EyRIS (“Hyperlinks”). The Hyperlinks are provided for convenience only. The linked sites are not subject to EyRIS’s control and are governed by their own privacy policies. Once you have left the Website, you should check the applicable terms, conditions and policies of the third party sites to determine how they will handle any information they collect from you.
12.1 The consent that you provide for the collection, use and disclosure of your Personal Data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your Personal Data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer via email at firstname.lastname@example.org.
12.2 Please note that if your Personal Data has been provided to us by a third party, you should contact such party directly to make any queries, feedback, and access and correction requests to EyRIS on your behalf.
12.3 Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and obligations. In general, we shall seek to process your request within [five (5)] business days of receiving it.
12.4 We fully respect your decision to withdraw your consent. However, depending on the nature and scope of your request, we may not be able to continue providing our services to you. In such circumstances we shall notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in paragraph 10.1 above.
12.5 Please note that withdrawal of consent does not affect our right to continue to collect, use and disclose Personal Data where such collection, use and disclose without consent is permitted or required under applicable laws, rules or regulations.
12.6 Your Personal Data may be retained for a reasonable period after your relationship with us has been altered in any way or has ended, for reasonable purposes, such as to resolve any concerns between you and us.
13.1 If you would like to manage, block or delete cookies you should be able to do so through your internet browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. By using the Website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.
(i) recognising you when you sign-in to use the services;
(ii) conducting diagnostics and statistical analysis to improve the Website;
(iii) measuring and analysing the performance of the Website
(iv) preventing fraudulent activity;
(v) improving security;
13.3 A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
14.1 This Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your Personal Data by us.
14.2 We reserve the right, at our sole discretion, to change, modify or otherwise alter this Policy at any time, by posting the revised Policy on this page. Your continued use of the Website constitutes your acknowledgement and acceptance of such changes, modifications and alterations. Please check regularly for updated information on the handling of your Personal Data.